The Role will be responsible to Configure and Manage the Monitoring tools that will be used to monitor all the infrastructure related ES systems. The role will integrate the new monitoring systems with the current BT operation Management systems in compliance with Business Technology strategy. configure the event management to be integrated with Service Now, Integrate the operation management systems with Splunk to provide real time service performance dashboard.The role will be responsible to provide advance technical guidance in developing Configuration Management System (CMS) strategy, implement CMS, build end to end Service modelling for all Technology & Infrastructure Services and Orchestrate (Automate) Service Provisioning on day to day Operation Procedure,.